Services
OUR SOLUTION
Our Popular IT Solution
IT Consulting Services
IT consulting is a perfect means to find out how to utilize your IT resources in the best possible way for achieving your business goals. Every successful company faces changes over time. The company’s growth is necessarily linked with changes in all parts of the organization. Your IT resources should anticipate the changes and be ready for them when they happen. IT consulting services are aimed at organizations that need help in utilizing their IT resources to optimally achieve their business goals or to overcome obstacles they face.
Outsourced IT consulting service enables you to:
- Use the latest IT knowledge and expertise for the benefit of your business
- Focus your efforts on the core business without spending time and resources on operations that are only supportive to your business.
- Reduce costs and have control over operating expenses for your IT resources
- Enjoy easier access to global technology vendors through a relationship with a well-established professional technology services provider.
IT Solution Design Service
IT infrastructure and allied services and solutions are the foundations of modern business operations. They carry out simple everyday tasks, as well as big strategic operations. They are “invisible” in everyday business activities, but at the same time, they are extremely important for all processes to go smoothly
Benefits of IT infrastructure and solutions design
- Highly efficient solutions that are quality support for your business
- Solutions that are scalable in accordance with the growth of your business operation
- Reduced operational overheads
- Improved productivity
IT Implementation Service
The growth of business operations is a part of the business strategy of practically every company. And when the company grows, its infrastructure and all other resources have to follow that growth. The dynamics of the modern business world do not allow interruptions in business activities, and all new implementations of IT networks or solutions should be painless in regards to business operations.
Benefits of a well performed implementation
- Prevent interruptions in regular business operations
- Ensure smooth migration to new network infrastructure
- Ensure data migration in a secure way
- Reduce or avoid downtimes
IT Support Service
In today’s business world, practically there is no company that does not use information technologies to perform business activities and to improve its operations. For companies specializing in some other sector and not in information technologies, their IT resources – network, business applications, and all allied services and solutions are only a background to the core activities. All these resources need quality IT support to be in perfect service to the core business. Outsourced IT support enables focusing on the core business. Thus, the company doesn’t need to spend its own human and excessive financial resources on something which is not the focus of its business.
Types of IT Support offered by Triplebraid
- SLA based break & fix support
This type of support means that if there is a hardware failure, the customer calls our support number or opens a ticket on our support portal. Our engineer visits the site and replaces the hardware according to the service-level agreement (SLA).
- SLA based break & fix with preventive maintenance
This type of support covers hardware replacement with proactive health check and software upgrade, all done to the level agreed upon in the service-level agreement (SLA).
- Outsourcing of a resource with SLA based break and fix
This type of support covers activities like hardware replacement, as well as proactive health check and operational support. All of these activities are carried out by an outsourced resident engineer. The support can be technology-specific or expertise level-specific.
Benefits of outsourced IT support service
- Spend less time on non-core functions and focus on managing more strategic initiatives.
- Reduce costs for your own IT support team
- Get specific help relating to your issues
- Quickly implement latest technologies